Terms of Service

Agreement to Terms

By using our services at NEX Compton Concrete, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our services. We provide professional concrete services in Compton, CA and surrounding areas, and these terms govern our relationship with you.

Services Provided

We offer residential and commercial concrete services including driveways, patios, sidewalks, stamped concrete, slabs, foundations, repairs, and retaining walls. All services are provided according to industry standards and local building codes. We reserve the right to decline any project that does not meet safety or feasibility requirements.

Quotes and Pricing

We provide free quotes for your project. All quotes are estimates based on the information you provide and our site inspection. Final pricing may vary if conditions differ from what was presented during the quoting process. We will inform you of any changes before proceeding with work.

Payment terms will be specified in your project contract. We typically require a deposit before starting work, with the balance due upon completion. Accepted payment methods include cash, check, and major credit cards.

Project Timeline

We provide estimated completion dates for all projects. While we strive to meet these timelines, delays can occur due to weather, material availability, or unforeseen conditions. We will keep you informed of any changes to your project schedule.

Warranties and Guarantees

We stand behind our work and offer warranties on our concrete installations. The specific warranty period and coverage will be detailed in your project contract. Warranties do not cover damage caused by misuse, lack of maintenance, or natural disasters.

Proper curing and maintenance are essential for concrete longevity. We will provide you with care instructions upon completion of your project. Following these instructions is necessary to maintain your warranty coverage.

Customer Responsibilities

You are responsible for ensuring access to the work area and for moving any items that may interfere with the project. You must also obtain any necessary permits or homeowner association approvals before we begin work. If you need assistance with permits, we are happy to help guide you through the process.

You agree to provide accurate information about your property and any existing conditions that may affect the project. This includes underground utilities, drainage issues, or previous concrete work.

Cancellation Policy

If you need to cancel or reschedule your project, please notify us as soon as possible. Cancellations made before work begins may forfeit the deposit if materials have been ordered or scheduled. Once work has started, cancellation fees will apply based on work completed and materials used.

Liability

We carry appropriate insurance for our work. We are not liable for damage to underground utilities that were not properly marked or disclosed prior to excavation. We are also not responsible for damage to landscaping, irrigation systems, or other property features unless caused by our negligence.

Dispute Resolution

If any issues arise with our services, please contact us directly so we can address them promptly. We are committed to customer satisfaction and will work with you to resolve any concerns. If we cannot reach a resolution, disputes will be handled according to California state law.

Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

NEX Compton Concrete
1220 S Chester Ave, Compton, CA 90221
Phone: (424) 267-2450
Email: info@comptonconcreteco.com